ab999 Terms & Conditions

Each individual player is permitted to hold one (1) ab999 account only. The creation of duplicate, secondary, or multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited. If ab999 identifies that a player holds more than one account, all duplicate accounts may be closed without notice, and any balances held in duplicate accounts may be forfeited.

When registering an ab999 account, you are required to provide accurate, complete, and current personal information. This includes your full legal name, date of birth, contact email address, and mobile number. You must not provide false, misleading, or fabricated information at any stage of the registration process. Providing false information constitutes a material breach of these Terms & Conditions and may result in immediate account closure and forfeiture of funds.

You are solely responsible for maintaining the confidentiality of your ab999 login credentials, including your username and password. You must not share your login credentials with any other person. ab999 shall not be liable for any loss or damage arising from your failure to keep your account credentials secure. If you suspect that your account has been accessed by an unauthorised party, you must contact ab999 support immediately at [email protected].

• Account registration is free of charge;
• Only one account is permitted per person, household, IP address, or shared device;
• Account holders must keep their registered contact details up to date at all times;
• ab999 reserves the right to verify the identity of any account holder before processing any withdrawal;
• Accounts that remain inactive for a continuous period of 12 months may be subject to dormancy procedures in accordance with ab999's internal policy.

ab999 accepts deposits via the following payment methods available to Bangladeshi players: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Deposits are credited to the player's ab999 account balance promptly following confirmation from the relevant payment provider. ab999 does not accept cash deposits or deposits from third-party accounts that are not registered in the player's own name.

The minimum deposit amount at ab999 is ৳200. There is no maximum deposit limit for standard accounts, though ab999 reserves the right to apply transaction limits at its discretion for compliance or security reasons. All deposit and withdrawal transactions are conducted in Bangladeshi Taka (BDT).

Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to the minimum withdrawal threshold and identity verification requirements. ab999 reserves the right to request Know Your Customer (KYC) documentation — including a copy of a valid government-issued identity document — before processing any withdrawal. Withdrawals requested to accounts or wallets not matching the registered player's name will not be processed.

• Minimum deposit: ৳200;
• Withdrawals processed only to verified, player-registered payment methods;
• KYC documentation may be required prior to any withdrawal;
• ab999 reserves the right to delay or decline a withdrawal if fraud, money laundering, or bonus abuse is suspected;
• Withdrawals are typically processed within 24 hours of approval, subject to the processing times of the relevant payment provider.

ab999 may, at its sole discretion, offer bonuses, free spins, cashback offers, reload bonuses, and other promotional incentives to registered players. All bonuses and promotions are subject to the specific terms and wagering requirements published alongside each individual offer. Players are responsible for reading and understanding the terms of any bonus before accepting it.

Unless stated otherwise in the specific bonus terms, the following general bonus conditions apply to all ab999 promotions:

• Bonuses may only be claimed by players who have completed the registration and any applicable verification requirements;
• Each bonus offer may be claimed once per player, per household, and per IP address unless the specific bonus terms state otherwise;
• Bonus funds must be wagered a minimum number of times (the "wagering requirement", as stated in the specific offer terms) before any winnings derived from bonus funds become eligible for withdrawal;
• ab999 reserves the right to withdraw a bonus offer, modify bonus terms, or cancel a player's bonus at any time if abuse, collusion, or breach of these Terms & Conditions is suspected;
• Bonuses cannot be transferred between accounts and have no cash value unless the stated wagering requirements have been met in full.

Players who are found to be exploiting bonuses — including but not limited to creating multiple accounts to claim a bonus more than once, using bonus funds in a manner designed to circumvent wagering requirements, or engaging in arbitrage betting using bonus credits — will have their bonuses cancelled, their accounts suspended, and any associated winnings forfeited.

All casino games available on the ab999 platform are supplied by third-party game studios including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each individual game are determined by the supplying studio and are displayed within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing any wager.

In the event of a technical malfunction, disconnection, or error during a game session, ab999 will use all reasonable efforts to resolve the matter fairly. However, ab999 cannot be held liable for losses incurred as a result of technical failures beyond our reasonable control. Where a game round is interrupted due to a platform-side technical issue, ab999 will endeavour to reinstate the game to its pre-interruption state where possible, or void the round and return the relevant stake to the player's balance.

• All bets are final once confirmed by the platform;
• Minimum and maximum bet limits apply to individual games and are displayed within the game interface;
• ab999 reserves the right to void any bet or series of bets placed in contravention of these Terms & Conditions;
• Sports betting markets, including all cricket betting markets (BPL, IPL, T20 World Cup, Bangladesh Tigers), are subject to the specific betting rules published on the relevant sports section of the platform;
• ab999 may suspend or restrict access to specific games or markets at any time without prior notice.

ab999 is firmly committed to responsible gaming. We believe that gambling should be a form of entertainment only, and we take our obligation to protect vulnerable players seriously. ab999 provides every registered account holder with access to a suite of responsible gaming tools, available directly from the account dashboard following login.

Available responsible gaming tools include deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and self-exclusion. Self-exclusion requests take effect immediately upon confirmation and result in the player being denied access to the ab999 platform for the duration of the exclusion period selected. Players who have self-excluded must not attempt to circumvent their exclusion by registering a new account.

Players who believe that their gambling may be becoming problematic are encouraged to make use of these tools and to seek guidance from professional support services. For comprehensive guidance on the responsible gaming tools available at ab999, please visit our dedicated Responsible Gaming page. Players must be 18 years of age or older. 18+

The following conduct is strictly prohibited on the ab999 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms & Conditions and may result in immediate account suspension or permanent closure, forfeiture of account balance, and, where applicable, referral to the relevant law enforcement authorities.

• Registering more than one ab999 account;
• Providing false or misleading personal information during registration or at any subsequent time;
• Using the ab999 platform for any form of money laundering, fraud, or other financial crime;
• Colluding with other players to gain an unfair advantage in any game or betting market;
• Using automated software, bots, scripts, or any other artificial means to interact with the platform;
• Exploiting software errors, bugs, or vulnerabilities — any such exploit must be reported to ab999 support immediately;
• Threatening, harassing, or abusing ab999 staff or other players in any manner;
• Accessing the ab999 platform using a VPN, proxy, or any other method to circumvent geographic or account restrictions;
• Allowing, facilitating, or encouraging any person under the age of 18 to access or use your ab999 account.

All content on the ab999 platform — including but not limited to the ab999 brand name and logo, website design, graphics, text, software, game interfaces supplied under licence from third-party studios, and any other materials — is the intellectual property of ab999 or its respective licensors and is protected under applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ab999 platform solely for personal, non-commercial entertainment purposes. This licence does not permit players to copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any ab999 content in any manner without the express prior written consent of ab999. Any unauthorised use of ab999 intellectual property may result in immediate account termination and legal action.

ab999 collects, processes, stores, and uses personal data in accordance with our Privacy Policy, which forms an integral part of the agreement between the Player and ab999. By registering an ab999 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ab999 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for commercial purposes. Personal data may be shared with payment processors, identity verification providers, fraud detection services, and regulatory authorities where required by law or necessary to provide the ab999 service. All personal data is processed and stored in accordance with applicable data protection principles, including appropriate technical and organisational security measures.

To the fullest extent permitted by applicable law, ab999 shall not be liable to any player for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the ab999 platform, including but not limited to loss of winnings, loss of data, loss of profits, or loss of goodwill, even if ab999 has been advised of the possibility of such damages.

ab999's total aggregate liability to any player in respect of any single claim or series of related claims shall not exceed the total net deposits made by that player to ab999 in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms & Conditions shall limit or exclude ab999's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

The ab999 platform is provided on an "as is" and "as available" basis. ab999 makes no warranties, express or implied, regarding the availability, accuracy, reliability, or fitness for a particular purpose of the platform or any of its content.

ab999 reserves the right to amend, supplement, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via email or via a prominent notice on the ab999 website. Continued use of the platform following any amendment constitutes acceptance of the revised Terms & Conditions.

ab999 reserves the right to suspend or permanently terminate any player's account at any time, with or without notice, in the event of a breach of these Terms & Conditions, suspected fraud or money laundering, or for any other reason that ab999 deems necessary to protect the integrity of the platform or the safety of its players. Players may request the closure of their own account at any time by contacting ab999 support.

Upon account termination by either party, any real-money balance remaining in the account (after deduction of any bonus funds that have not met wagering requirements) will be returned to the player via the payment method most recently used for a deposit, subject to completion of any outstanding identity verification requirements.

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which ab999 operates. Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through ab999's internal complaints procedure shall be subject to the exclusive jurisdiction of the competent courts of the applicable territory.

ab999 operates as a safe and reliable platform using SSL encryption and fair-play certified game content. Players are responsible for ensuring that their use of the ab999 platform complies with all laws applicable in their jurisdiction. ab999 makes no representation that the platform or any of its content is appropriate for use in any particular jurisdiction.

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint or dispute in connection with your ab999 account, please contact the ab999 support team. The support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6).

Contact details:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response Time: ab999 aims to respond to all support queries within 24 hours of receipt

Players wishing to submit a formal complaint should contact support with the subject line "Formal Complaint" and include their registered username, a clear description of the issue, and any relevant evidence. ab999 will acknowledge receipt of formal complaints within 24 hours and aims to resolve all complaints within 14 business days.